Whether it's a quick question or a full IT overhaul, here's what people usually ask before calling.
Yes. I'm fully insured and police checked. You can feel confident letting me into your home or business.
Absolutely. I support both Mac and Windows computers, as well as tablets and smartphones.
Yes, I support both Mac and Windows computers, as well as iPads, iPhones, Android devices, and smart home tech.
Yes! I handle new computer setup, data transfer from your old machine, software installation, email setup, printer configuration – everything so you're ready to go.
Yes! I come to you across Penrith, Emu Plains, Glenmore Park, Kingswood, and the greater Western Sydney area. I can also help remotely if the issue allows it.
Both! Many issues can be resolved remotely – I connect securely to your computer and fix things while you watch. For hardware issues, network setups, or anything that needs hands-on work, I come to you.
Yes. I understand that IT problems don't always happen during business hours. After-hours and emergency support is available – just call and we'll sort something out.
I provide clear, upfront pricing before starting any work. No hidden fees, no surprises. Call me for a quote based on your specific issue.
I service Penrith, Emu Plains, Glenmore Park, Penrith South, Kingswood, St Marys, Werrington, Jordan Springs, and the greater Western Sydney area, including the lower Blue Mountains. Not sure if you're covered? Just ask.
Absolutely. I handle the full setup – accounts, email migration, Teams, SharePoint, and OneDrive. I also train your staff on how to use it all.
Absolutely. I offer practical, plain-English training sessions that teach your team how to identify phishing, scams, and social engineering attacks.
Yes. Small businesses are actually the most targeted because they often have weaker defences. A single ransomware attack or data breach can cost thousands and damage your reputation.
Absolutely. I set up and manage networks, servers, Microsoft 365, VoIP phone systems, and more for small businesses. I also offer ongoing managed IT support plans.
Yes. I offer flexible support plans for small businesses – from casual call-outs to monthly managed support. We'll find what works for your budget and needs.
Yes. I offer flexible managed IT support plans for small businesses. From casual on-call support to monthly plans with regular check-ins and proactive maintenance.
I provide clear, upfront pricing before starting any work. No hidden fees, no hourly surprises. The cost depends on the job – call me and I'll give you a straight answer.
I review your devices, network, passwords, email security, backup setup, and overall security posture. You get a clear report with recommendations, and I can implement everything for you.
I review your entire setup – network, devices, email, passwords, backups, and more. You get a clear report with recommendations ranked by priority, plus I can implement everything for you.
I specialise in small businesses with 1–50 staff. If you don't have an in-house IT person, I'm your guy.
Call me or send a message — I'm happy to chat.
